VS
Vuyelwa S

1 reviews | Active since Apr 2015

08 Oct 2015, 11:16

Unauthorized Debit order

An amount of R99.00 was debited from my account on the 25/09/2015 and I had to go the bank to reverse this. Who are you and who gave you permission to deduct money from my account? Please make sure that this does not happen this month as I do not have time to waist going to the bank and I do not want unnecessary charges. I have no dealings with your company.

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Replies (1)
Digicash
Digicash's reply08 Oct 2015, 11:37
Official
Hello Vuyi271,

Thank you for bringing this to our attention.

We would like to assist by tracking down who debited your account and prevent this from happening again, so one of our agents will be in contact shortly. Please can you have the reference number that appeared on your bank statement on hand.

Kind regards,
The Digicash Team

Best regards,