Unauthorized Debit Order

This morning i have received a sms from FNB saying a new debit order has been create on account for Digicash. I contacted FNB and stopped the Debit order. I cannot get hold of Digicash to remove the debit order on their side. I did not give any authorization to FNB to enable a debit order!<br> <br> Please do not reply with your usual comment (The number does not work):<br> <br> We understand your frustration in this regard and we'll aim to resolve your problem as quickly as possible.<br> <br> First it's important to understand that DigiCash only facilitates collections for our merchants, from their customers. <br> <br> Our most typical complaint is as follows:<br> 1. You enter into an agreement with one of our merchants,<br> 2. That merchant contracts DigiCash to collect their fee's from your account,<br> 3. DigiCash's name (instead of the company with whom you contracted with) appears on your bank statement, as mandated by the Reserve Bank.<br> <br> I would ask that you please contact us on ***with further details of the transaction. We will then be able to put you in direct contact with the company who asked us to collect these funds from you, and this can then be resolved.<br> <br> Kind regards,<br> The DigiCash team<br>