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Sammyfish S

1 reviews | Active since Nov 2013

01 Jul 2015, 11:01

Unauthorised debit order on my account

On the 25th June 2015, Digicash debited R99 plus debit fee of R3.20 without my authorisation in Capitec Account. The reference on the debit order was BZKINV 3AKBT DIGICASH150625NAEDO DR *** . It so unprofessional & selfish that someone will just deduct/debit my account without letting me know. Can Digicash supply me with the selfish company who directed them to debit my order? Also Digicash must tell the company or they must immediately reverse the said amount.<br> <br> If I don't get any help, I`ll request Capitec to reverse this amount in 2 days time.Some companies are so unprofessional that they just interfere in people`s account without authorisation.

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Replies (1)
Digicash
Digicash's reply03 Jul 2015, 10:42
Official
Hello sammyfish,

Thank you for your time on the telephone. We are glad that we could facilitate with the resolution.

Please do not hesitate to contact us on *** for any other assistance.

Kind regards,
Digicash Team