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Prince M
1 reviews | Active since Jul 2011
26 Feb 2015, 14:51
Unauthorised debit from my account
A debit by Digicash ( DIGICASH 1KAS0 ACS DBN 150) debited from my account, Who gave you authorization, my account details to debit my account?<br> <br>
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Replies (1)0
Replies (1)
Digicash's replyOfficial
26 Feb 2015, 16:35Hello gape57,
We understand your frustration in this regard and we'll aim to resolve your problem as quickly as possible.
First it's important to understand that DigiCash only facilitates collections for our merchants, from their customers.
Our most typical complaint is as follows:
1. You enter into an agreement with one of our merchants,
2. That merchant contracts DigiCash to collect their fee's from your account,
3. DigiCash's name (instead of the company with whom you contracted with) appears on your bank statement, as mandated by the Reserve Bank.
Please find below company responsible for Debiting your account:
Company Name: AKA Contact Solution (Plus Benefits)
Company Phone: *** / ***
Company Email: ***
Company Address_1: No 6 Joyhurst Centre Chatsworth Durban 4001
I would ask that you please contact us on *** with further details of the transaction. We will then be able to block the account so no further deductions will take place on your account from AKA Contact Solution
Kind regards,
The DigiCash team
We understand your frustration in this regard and we'll aim to resolve your problem as quickly as possible.
First it's important to understand that DigiCash only facilitates collections for our merchants, from their customers.
Our most typical complaint is as follows:
1. You enter into an agreement with one of our merchants,
2. That merchant contracts DigiCash to collect their fee's from your account,
3. DigiCash's name (instead of the company with whom you contracted with) appears on your bank statement, as mandated by the Reserve Bank.
Please find below company responsible for Debiting your account:
Company Name: AKA Contact Solution (Plus Benefits)
Company Phone: *** / ***
Company Email: ***
Company Address_1: No 6 Joyhurst Centre Chatsworth Durban 4001
I would ask that you please contact us on *** with further details of the transaction. We will then be able to block the account so no further deductions will take place on your account from AKA Contact Solution
Kind regards,
The DigiCash team
Digicash's reply26 Feb 2015, 16:35
Official
Hello gape57,
We understand your frustration in this regard and we'll aim to resolve your problem as quickly as possible.
First it's important to understand that DigiCash only facilitates collections for our merchants, from their customers.
Our most typical complaint is as follows:
1. You enter into an agreement with one of our merchants,
2. That merchant contracts DigiCash to collect their fee's from your account,
3. DigiCash's name (instead of the company with whom you contracted with) appears on your bank statement, as mandated by the Reserve Bank.
Please find below company responsible for Debiting your account:
Company Name: AKA Contact Solution (Plus Benefits)
Company Phone: *** / ***
Company Email: ***
Company Address_1: No 6 Joyhurst Centre Chatsworth Durban 4001
I would ask that you please contact us on *** with further details of the transaction. We will then be able to block the account so no further deductions will take place on your account from AKA Contact Solution
Kind regards,
The DigiCash team
We understand your frustration in this regard and we'll aim to resolve your problem as quickly as possible.
First it's important to understand that DigiCash only facilitates collections for our merchants, from their customers.
Our most typical complaint is as follows:
1. You enter into an agreement with one of our merchants,
2. That merchant contracts DigiCash to collect their fee's from your account,
3. DigiCash's name (instead of the company with whom you contracted with) appears on your bank statement, as mandated by the Reserve Bank.
Please find below company responsible for Debiting your account:
Company Name: AKA Contact Solution (Plus Benefits)
Company Phone: *** / ***
Company Email: ***
Company Address_1: No 6 Joyhurst Centre Chatsworth Durban 4001
I would ask that you please contact us on *** with further details of the transaction. We will then be able to block the account so no further deductions will take place on your account from AKA Contact Solution
Kind regards,
The DigiCash team