1 reviews | Active since Jul 2013
Unauthorised debit
After seeing unauthorised debits on my bank account from Riskfin. I checked my bank statement and saw another unauthorised debit from Digicash.<br> <br> Capitec told me to call *** & ask for Dean Steenkamp or George Webber. After calling & being told I'm 8th in line. I finally came through to a very rude lady who told me that the money was deducted on behalf of Khonaphambili & I should call ***. A number that does not exist.<br> <br> The stupid lady doesn't even know anything about the company. You take my money then give me the run around. You ******* are targeting unsuspecting consumers. I wonder who else's money you are *****ing without them knowing.<br> <br> Who the **** are Khonaphambili & who the **** are you?<br> <br> Pay my money back.
Thank you for bringing this matter to our attention. We'll aim to assist in resolving your query as quickly as possible.
Please note that Digicash is a duly registered Third Party Payment Provider (TPPP) who facilitates debit order collections on behalf of various merchants.
The process is as follows:
o A consumer enters into an agreement with one of our merchants
o That merchant utilises DigiCash's software to collect funds from the consumer's account
o Digicash registers a unique assigned short name (ASN) with its sponsoring bank which the merchant must use when submitting debit orders
o The ASN, a reference number and Digicash's name will appear in your bank statement. This will help us to identify the merchant responsible for debiting your account
We would ask that you please contact us on *** with further details of the transaction. We will then be able to put you in direct contact with the company who asked us to collect these funds from you, and this can then be resolved.
The Digicash Team
Thank you for bringing this matter to our attention. We'll aim to assist in resolving your query as quickly as possible.
Please note that Digicash is a duly registered Third Party Payment Provider (TPPP) who facilitates debit order collections on behalf of various merchants.
The process is as follows:
o A consumer enters into an agreement with one of our merchants
o That merchant utilises DigiCash's software to collect funds from the consumer's account
o Digicash registers a unique assigned short name (ASN) with its sponsoring bank which the merchant must use when submitting debit orders
o The ASN, a reference number and Digicash's name will appear in your bank statement. This will help us to identify the merchant responsible for debiting your account
We would ask that you please contact us on *** with further details of the transaction. We will then be able to put you in direct contact with the company who asked us to collect these funds from you, and this can then be resolved.
The Digicash Team