1 reviews | Active since Sept 2012
Unauthorised and ******* debit order
The company by the name of DIGICASH has been *******ly debiting my account with an amount of R89.00 every month. i called DIGICASH on the 17th of June 2015 and spoke to a lady that droped the phone on my ear and i called again and spoke to Bradley who informed me that DIGICASH got my banking details from a company in Durban called EZAMZONKE TRADING . I then called this EZAMZONKE TRADING and spoke to Pinky who told me that EZAMZONKE TRADING is a marketing company based in Durban. What i find strange is that i never had any dealings with this company and i don't know how they got my bank details. DIGICASH is an irresponsible company that just debits our accounts without any authentic documentation. I urge everyone to be vigilant and carefully scrutinize your bank account for companies such as DIGICASH.
We appreciate you informing us about this matter and we'll aim to resolve your problem as quickly as possible.
We would like to inform you that Digicash is a debit order facilitator who facilitates the collections of our merchants' fees, from their clients.
The process is as follows:
1. A client enters into an agreement with one of our merchants
2. That merchant contracts DigiCash to collect their fees from the client's account
3. DigiCash's name (instead of the company with whom the client contracted with) appears on the bank statement, as mandated by the Reserve Bank.
One of our consultants will contact you shortly and we will then be able to put you in direct contact with the company who asked us to collect these funds from you, and this can then be resolved
Kind regards,
The Digicash Team
Best regards,
We appreciate you informing us about this matter and we'll aim to resolve your problem as quickly as possible.
We would like to inform you that Digicash is a debit order facilitator who facilitates the collections of our merchants' fees, from their clients.
The process is as follows:
1. A client enters into an agreement with one of our merchants
2. That merchant contracts DigiCash to collect their fees from the client's account
3. DigiCash's name (instead of the company with whom the client contracted with) appears on the bank statement, as mandated by the Reserve Bank.
One of our consultants will contact you shortly and we will then be able to put you in direct contact with the company who asked us to collect these funds from you, and this can then be resolved
Kind regards,
The Digicash Team
Best regards,