1 reviews | Active since Jul 2011
Money has been drawed in my account without my per
Good Day<br> <br> I am so mad and irritated right now. When I checked my internet banking I saw that there has been a debit of R99.00 on my account and the ref name is Digicash. I know very well that I never take or even give anyone my banking details. So I called Digicash and asked and they have me LIM'S MARKETINGs no. I called the 031 no and 074 no and both number are just ringing. <br> <br> I don't know why the money has been deducted to my account especially when I never gave them permission to deduct money. well last month same thing happened and I am not even sure if this is the same company that took the money but also its in Durban as well and will have to log another complaint since the name of the company I different to Digicash. <br> <br> I am ****ed and mad as I don't play with my money. I want my money back and doing reverse transaction is R40.00. I want my full money right now like today serious am so mad. They need to send me proof of me allowing them to deduct my money.
Thank you for bringing this matter to our attention. We'll aim to assist in resolving your query as quickly as possible.
Please note that Digicash is a duly registered Third Party Payment Provider (TPPP) who facilitates debit order collections on behalf of various merchants.
The process is as follows:
o A consumer enters into an agreement with one of our merchants
o That merchant utilises DigiCash's software to collect funds from the consumer's account
o Digicash registers a unique assigned short name (ASN) with its sponsoring bank which the merchant must use when submitting debit orders
o The ASN, a reference number and Digicash's name will appear in your bank statement. This will help us to identify the merchant responsible for debiting your account
We would ask that you please contact us on *** with further details of the transaction. We will then be able to put you in direct contact with the company who asked us to collect these funds from you, and this can then be resolved.
The Digicash Team
Thank you for bringing this matter to our attention. We'll aim to assist in resolving your query as quickly as possible.
Please note that Digicash is a duly registered Third Party Payment Provider (TPPP) who facilitates debit order collections on behalf of various merchants.
The process is as follows:
o A consumer enters into an agreement with one of our merchants
o That merchant utilises DigiCash's software to collect funds from the consumer's account
o Digicash registers a unique assigned short name (ASN) with its sponsoring bank which the merchant must use when submitting debit orders
o The ASN, a reference number and Digicash's name will appear in your bank statement. This will help us to identify the merchant responsible for debiting your account
We would ask that you please contact us on *** with further details of the transaction. We will then be able to put you in direct contact with the company who asked us to collect these funds from you, and this can then be resolved.
The Digicash Team