FM
Fisani M
1 reviews | Active since Feb 2012
31 Oct 2015, 19:54
Money deducted from account without authorisation
Dear Digicash<br> Money was deducted from account without my authorisation, references BRC DBN2 5CSD3 BLAQ RAN151030 and ***N . I want to know who are you and why did you deduct money from my account. Please note that if the refund is not done immediately I am handing this case to my lawyers and you will end up paying more than the R199 you took. I want my money back now!!!<br>
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Digicash's replyOfficial
04 Nov 2015, 16:38Hello Fifido22,
Thank you for bringing this to our attention.
Please note that we are a registered Third Party Payment Provider, so only facilitate the debit order. The agreement would have been between you and your merchant, who uses our software to collect funds.
We would like to offer our assistance and will contact the merchant to verify the transaction, and then have one of our team members contact you.
We will be in contact soon.
The DigiCash Team
Thank you for bringing this to our attention.
Please note that we are a registered Third Party Payment Provider, so only facilitate the debit order. The agreement would have been between you and your merchant, who uses our software to collect funds.
We would like to offer our assistance and will contact the merchant to verify the transaction, and then have one of our team members contact you.
We will be in contact soon.
The DigiCash Team
Digicash's reply04 Nov 2015, 16:38
Official
Hello Fifido22,
Thank you for bringing this to our attention.
Please note that we are a registered Third Party Payment Provider, so only facilitate the debit order. The agreement would have been between you and your merchant, who uses our software to collect funds.
We would like to offer our assistance and will contact the merchant to verify the transaction, and then have one of our team members contact you.
We will be in contact soon.
The DigiCash Team
Thank you for bringing this to our attention.
Please note that we are a registered Third Party Payment Provider, so only facilitate the debit order. The agreement would have been between you and your merchant, who uses our software to collect funds.
We would like to offer our assistance and will contact the merchant to verify the transaction, and then have one of our team members contact you.
We will be in contact soon.
The DigiCash Team