DN
Delisile N
1 reviews | Active since Feb 2015
02 Feb 2015, 21:57
LOAN FINDER AND DIGICASH *****ING MONEY
DURING DECEMBER I ENTERED MY BANKING DETAILS TO LOAN FINDER APPLICATION. TODAY THEY DEBITED MY ACCOUNT FOR THE SECOND TIME (R99 ), USING DIGICASH 1GV51 WALLSTR 150202. THIS IS *****ING, I RECEIVED ONLY ONE FOLLOW UP CALL REGARDING THE LOAN APPLICATION AND I DID NOT EVEN RECEIVE/ QUALIFY FOR THAT LOAN. I WANT MY MONEY BACK!
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Digicash's replyOfficial
03 Feb 2015, 09:06Hello delisilengcobo,
We understand your frustration in this regard and we'll aim to resolve your problem as quickly as possible.
First it's important to understand that DigiCash only facilitates collections for our merchants, from their customers.
Our most typical complaint is as follows:
1. You enter into an agreement with one of our merchants,
2. That merchant contracts DigiCash to collect their fee's from your account,
3. DigiCash's name (instead of the company with whom you contracted with) appears on your bank statement, as mandated by the Reserve Bank.
I would ask that you please contact us on ***with further details of the transaction. We will then be able to put you in direct contact with the company who asked us to collect these funds from you, and this can then be resolved.
Kind regards,
The DigiCash team
We understand your frustration in this regard and we'll aim to resolve your problem as quickly as possible.
First it's important to understand that DigiCash only facilitates collections for our merchants, from their customers.
Our most typical complaint is as follows:
1. You enter into an agreement with one of our merchants,
2. That merchant contracts DigiCash to collect their fee's from your account,
3. DigiCash's name (instead of the company with whom you contracted with) appears on your bank statement, as mandated by the Reserve Bank.
I would ask that you please contact us on ***with further details of the transaction. We will then be able to put you in direct contact with the company who asked us to collect these funds from you, and this can then be resolved.
Kind regards,
The DigiCash team
Digicash's reply03 Feb 2015, 09:06
Official
Hello delisilengcobo,
We understand your frustration in this regard and we'll aim to resolve your problem as quickly as possible.
First it's important to understand that DigiCash only facilitates collections for our merchants, from their customers.
Our most typical complaint is as follows:
1. You enter into an agreement with one of our merchants,
2. That merchant contracts DigiCash to collect their fee's from your account,
3. DigiCash's name (instead of the company with whom you contracted with) appears on your bank statement, as mandated by the Reserve Bank.
I would ask that you please contact us on ***with further details of the transaction. We will then be able to put you in direct contact with the company who asked us to collect these funds from you, and this can then be resolved.
Kind regards,
The DigiCash team
We understand your frustration in this regard and we'll aim to resolve your problem as quickly as possible.
First it's important to understand that DigiCash only facilitates collections for our merchants, from their customers.
Our most typical complaint is as follows:
1. You enter into an agreement with one of our merchants,
2. That merchant contracts DigiCash to collect their fee's from your account,
3. DigiCash's name (instead of the company with whom you contracted with) appears on your bank statement, as mandated by the Reserve Bank.
I would ask that you please contact us on ***with further details of the transaction. We will then be able to put you in direct contact with the company who asked us to collect these funds from you, and this can then be resolved.
Kind regards,
The DigiCash team