CM
Christopher M
1 reviews | Active since Oct 2015
11 Oct 2015, 12:55
******* Debitting My Bank Account
Digicash has been debiting my account *******ly as neither my self or any company I deal with has authorized Digicash to debit my account. This is the same as hacking or hijacking my banking account. I therefore require reimbur*****t of the funds taken and I will have an official police case opened for account hacking by Digicash. Theft and ******* hacking constitute a ******** offence in south Africa and companies such as digicash that commit such offences must not be allowed to do business in this country.
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Digicash's replyOfficial
12 Oct 2015, 09:21Hello chrisma5,
We are sorry that you feel that way.
Please note that we are a registered Third Party Payment Provider, so only facilitate the debit order. The agreement would have been between you and your merchant, who uses our software to collect funds.
We would like to offer our assistance by having your merchant contact you to resolve the matter. One of our team members will be in contact shortly to obtain your reference number which will assist us in doing that.
Kind regards,
The Digicash Team
We are sorry that you feel that way.
Please note that we are a registered Third Party Payment Provider, so only facilitate the debit order. The agreement would have been between you and your merchant, who uses our software to collect funds.
We would like to offer our assistance by having your merchant contact you to resolve the matter. One of our team members will be in contact shortly to obtain your reference number which will assist us in doing that.
Kind regards,
The Digicash Team
Digicash's reply12 Oct 2015, 09:21
Official
Hello chrisma5,
We are sorry that you feel that way.
Please note that we are a registered Third Party Payment Provider, so only facilitate the debit order. The agreement would have been between you and your merchant, who uses our software to collect funds.
We would like to offer our assistance by having your merchant contact you to resolve the matter. One of our team members will be in contact shortly to obtain your reference number which will assist us in doing that.
Kind regards,
The Digicash Team
We are sorry that you feel that way.
Please note that we are a registered Third Party Payment Provider, so only facilitate the debit order. The agreement would have been between you and your merchant, who uses our software to collect funds.
We would like to offer our assistance by having your merchant contact you to resolve the matter. One of our team members will be in contact shortly to obtain your reference number which will assist us in doing that.
Kind regards,
The Digicash Team