1 reviews | Active since Feb 2015
********** Debit Order
Don't send the generic response. Proof to me that there is Legit Company \Hashtag Investments"and that they have the legal right to debit anybody's account as they please. Look at how many People complain about this said company and then you respond. I have already instructed my attorneys to start taking action and I have reported your company at the ***** department at Absa bank. Why debit R99.00 - Because then many clients don't get a SMS. I implore you to start the refund process and start saving for the civil suit to follow. Send me anything showing that you may obtain or debit my bank account without my authrisation. Give me any proof that I have anything to do with the so called \""Hashtag Investments\"""""
We understand your frustration in this regard and we'll aim to resolve your problem as quickly as possible.
First it's important to understand that DigiCash only facilitates collections for our merchants, from their customers.
Our most typical complaint is as follows:
1. You enter into an agreement with one of our merchants,
2. That merchant contracts DigiCash to collect their fee's from your account,
3. DigiCash's name (instead of the company with whom you contracted with) appears on your bank statement, as mandated by the Reserve Bank.
We have requested that Hatchtag provides us with the Mandate. We have also CC you in the mail so you can receive the correspondence.We have Blocked your account with Hatchtag so no further deductions will take place on your account
Should you have any further queries please do not hesitate to contact us on ***
Kind regards
DigiCash Team
Best regards,
We understand your frustration in this regard and we'll aim to resolve your problem as quickly as possible.
First it's important to understand that DigiCash only facilitates collections for our merchants, from their customers.
Our most typical complaint is as follows:
1. You enter into an agreement with one of our merchants,
2. That merchant contracts DigiCash to collect their fee's from your account,
3. DigiCash's name (instead of the company with whom you contracted with) appears on your bank statement, as mandated by the Reserve Bank.
We have requested that Hatchtag provides us with the Mandate. We have also CC you in the mail so you can receive the correspondence.We have Blocked your account with Hatchtag so no further deductions will take place on your account
Should you have any further queries please do not hesitate to contact us on ***
Kind regards
DigiCash Team
Best regards,