NL
Nomfundo L
1 reviews | Active since Feb 2015
27 Feb 2015, 10:30
Deduction of funds from my account
Hello<br> <br> This company is deducting funds from my bank account without my permission. I have no idea who they are and calling their number ***) has proved futile. <br> <br> A company known as MagiCall has done the same thing and they do not even have searchable contact details. <br> <br> I think these are the same ****s as the R99.99 company which was caught out .<br> <br> Is anyone else being victimized and what can we do save for going to the bank and blocking these debits? <br> <br> Thanks
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Digicash's replyOfficial
27 Feb 2015, 14:33Hello Nomakanjani,
We understand your frustration in this regard and we'll aim to resolve your problem as quickly as possible.
First it's important to understand that DigiCash only facilitates collections for our merchants, from their customers.
Our most typical complaint is as follows:
1. You enter into an agreement with one of our merchants,
2. That merchant contracts DigiCash to collect their fee's from your account,
3. DigiCash's name (instead of the company with whom you contracted with) appears on your bank statement, as mandated by the Reserve Bank.
As discussed telephonically ,Please find below company responsible for Debiting your account:
Company Name: Xfinity - Senua Business Enterprise
Company Phone: ***
Company Email: ***
Company Address_ 1: Suit 1401 Denar House 356 Smith Street, Durban 4001
Please note that we have blocked your account with Xfinity so no further deductions will go off your account. Should you have any other queries please do not hesitate to contact our offices on *** or email us at ***
Kind regards,
The DigiCash team
We understand your frustration in this regard and we'll aim to resolve your problem as quickly as possible.
First it's important to understand that DigiCash only facilitates collections for our merchants, from their customers.
Our most typical complaint is as follows:
1. You enter into an agreement with one of our merchants,
2. That merchant contracts DigiCash to collect their fee's from your account,
3. DigiCash's name (instead of the company with whom you contracted with) appears on your bank statement, as mandated by the Reserve Bank.
As discussed telephonically ,Please find below company responsible for Debiting your account:
Company Name: Xfinity - Senua Business Enterprise
Company Phone: ***
Company Email: ***
Company Address_ 1: Suit 1401 Denar House 356 Smith Street, Durban 4001
Please note that we have blocked your account with Xfinity so no further deductions will go off your account. Should you have any other queries please do not hesitate to contact our offices on *** or email us at ***
Kind regards,
The DigiCash team
Digicash's reply27 Feb 2015, 14:33
Official
Hello Nomakanjani,
We understand your frustration in this regard and we'll aim to resolve your problem as quickly as possible.
First it's important to understand that DigiCash only facilitates collections for our merchants, from their customers.
Our most typical complaint is as follows:
1. You enter into an agreement with one of our merchants,
2. That merchant contracts DigiCash to collect their fee's from your account,
3. DigiCash's name (instead of the company with whom you contracted with) appears on your bank statement, as mandated by the Reserve Bank.
As discussed telephonically ,Please find below company responsible for Debiting your account:
Company Name: Xfinity - Senua Business Enterprise
Company Phone: ***
Company Email: ***
Company Address_ 1: Suit 1401 Denar House 356 Smith Street, Durban 4001
Please note that we have blocked your account with Xfinity so no further deductions will go off your account. Should you have any other queries please do not hesitate to contact our offices on *** or email us at ***
Kind regards,
The DigiCash team
We understand your frustration in this regard and we'll aim to resolve your problem as quickly as possible.
First it's important to understand that DigiCash only facilitates collections for our merchants, from their customers.
Our most typical complaint is as follows:
1. You enter into an agreement with one of our merchants,
2. That merchant contracts DigiCash to collect their fee's from your account,
3. DigiCash's name (instead of the company with whom you contracted with) appears on your bank statement, as mandated by the Reserve Bank.
As discussed telephonically ,Please find below company responsible for Debiting your account:
Company Name: Xfinity - Senua Business Enterprise
Company Phone: ***
Company Email: ***
Company Address_ 1: Suit 1401 Denar House 356 Smith Street, Durban 4001
Please note that we have blocked your account with Xfinity so no further deductions will go off your account. Should you have any other queries please do not hesitate to contact our offices on *** or email us at ***
Kind regards,
The DigiCash team