tL
thembani L
1 reviews | Active since Apr 2011
26 Mar 2015, 09:02
Debit order that i do not know
good day:<br> please assist i noticed on my bank account a debit (R99.00) from digicash and i have never registered or have an account with them. i called them and spoke to Anthea *** she told me that they are collecting on behalf of smartwork solution in durban *** i do not even know the company. i spoke to Nomonde and Theresa they said they will take the matter to their account queries department. they just gave me the acccount number 1T2M1 SMARTWO. i ha ve no clue what they do and what the accont is for. they said maybe somebody used my details to buy telephonically.<br> please assist.<br> kind regards,<br> Thembi<br> ***
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Digicash's replyOfficial
30 Mar 2015, 14:37Hello mangabat,
As Smartworks Solutions informed you that they have logged your query with their Account Query Department on 26 March 2015, we suggest that you wait for a response from them.
Should you not receive a response by 31 March 2015, kindly contact us on *** to include us in the correspondence between yourself and Smartworks Solutions. At the least our involvement may help speed up the resolution.
Regards,
The Digicash Team
As Smartworks Solutions informed you that they have logged your query with their Account Query Department on 26 March 2015, we suggest that you wait for a response from them.
Should you not receive a response by 31 March 2015, kindly contact us on *** to include us in the correspondence between yourself and Smartworks Solutions. At the least our involvement may help speed up the resolution.
Regards,
The Digicash Team
Best regards,
Digicash's reply30 Mar 2015, 14:37
Official
Hello mangabat,
As Smartworks Solutions informed you that they have logged your query with their Account Query Department on 26 March 2015, we suggest that you wait for a response from them.
Should you not receive a response by 31 March 2015, kindly contact us on *** to include us in the correspondence between yourself and Smartworks Solutions. At the least our involvement may help speed up the resolution.
Regards,
The Digicash Team
As Smartworks Solutions informed you that they have logged your query with their Account Query Department on 26 March 2015, we suggest that you wait for a response from them.
Should you not receive a response by 31 March 2015, kindly contact us on *** to include us in the correspondence between yourself and Smartworks Solutions. At the least our involvement may help speed up the resolution.
Regards,
The Digicash Team
Best regards,