bP
bulelwa P
1 reviews | Active since Nov 2013
18 Sept 2015, 12:41
AUTHORIZED DEBIT ORDER
STOP MAKING FELLOW CITIZENS FOOLS.YOU SHOULD START EMPLOYING PROFESSIONAL PEOPLE,MARIA *** IS RUDE AND FOOLISH.I HAVE EVERY RIGHT TO QUESTION YOUR COMPANY FOR DEBITING MY ACCOUNT WITHOUT MY PERMISSION.REFERRING TO THE NUMBER OF COMPLAINTS YOU HAVE RECEIVED I CAN SEE THAT YOUR STAFF IS WELL TRAINED TO BE RUDE.I WILL MAKE SURE THAT PEOPLE ARE AWARE OF YOUR ****
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Digicash's replyOfficial
22 Sept 2015, 10:12Hello Bulelwapinda,
Thank you for bringing this matter to our attention. We'll aim to assist in resolving your query as quickly as possible.
Please note that Digicash is a duly registered Third Party Payment Provider (TPPP) who facilitates debit order collections on behalf of various merchants.
The process is as follows:
o A consumer enters into an agreement with one of our merchants
o That merchant utilises DigiCash's software to collect funds from the consumer's account
o Digicash registers a unique assigned short name (ASN) with its sponsoring bank which the merchant must use when submitting debit orders
o The ASN, a reference number and Digicash's name will appear in your bank statement. This will help us to identify the merchant responsible for debiting your account
We would ask that you please contact us on *** with further details of the transaction. We will then be able to put you in direct contact with the company who asked us to collect these funds from you, and this can then be resolved.
The Digicash Team
Thank you for bringing this matter to our attention. We'll aim to assist in resolving your query as quickly as possible.
Please note that Digicash is a duly registered Third Party Payment Provider (TPPP) who facilitates debit order collections on behalf of various merchants.
The process is as follows:
o A consumer enters into an agreement with one of our merchants
o That merchant utilises DigiCash's software to collect funds from the consumer's account
o Digicash registers a unique assigned short name (ASN) with its sponsoring bank which the merchant must use when submitting debit orders
o The ASN, a reference number and Digicash's name will appear in your bank statement. This will help us to identify the merchant responsible for debiting your account
We would ask that you please contact us on *** with further details of the transaction. We will then be able to put you in direct contact with the company who asked us to collect these funds from you, and this can then be resolved.
The Digicash Team
Best regards,
Digicash's reply22 Sept 2015, 10:12
Official
Hello Bulelwapinda,
Thank you for bringing this matter to our attention. We'll aim to assist in resolving your query as quickly as possible.
Please note that Digicash is a duly registered Third Party Payment Provider (TPPP) who facilitates debit order collections on behalf of various merchants.
The process is as follows:
o A consumer enters into an agreement with one of our merchants
o That merchant utilises DigiCash's software to collect funds from the consumer's account
o Digicash registers a unique assigned short name (ASN) with its sponsoring bank which the merchant must use when submitting debit orders
o The ASN, a reference number and Digicash's name will appear in your bank statement. This will help us to identify the merchant responsible for debiting your account
We would ask that you please contact us on *** with further details of the transaction. We will then be able to put you in direct contact with the company who asked us to collect these funds from you, and this can then be resolved.
The Digicash Team
Thank you for bringing this matter to our attention. We'll aim to assist in resolving your query as quickly as possible.
Please note that Digicash is a duly registered Third Party Payment Provider (TPPP) who facilitates debit order collections on behalf of various merchants.
The process is as follows:
o A consumer enters into an agreement with one of our merchants
o That merchant utilises DigiCash's software to collect funds from the consumer's account
o Digicash registers a unique assigned short name (ASN) with its sponsoring bank which the merchant must use when submitting debit orders
o The ASN, a reference number and Digicash's name will appear in your bank statement. This will help us to identify the merchant responsible for debiting your account
We would ask that you please contact us on *** with further details of the transaction. We will then be able to put you in direct contact with the company who asked us to collect these funds from you, and this can then be resolved.
The Digicash Team
Best regards,