NN
Nobubelo N
1 reviews | Active since Feb 2010
25 Feb 2015, 15:19
a bunch of *******
These bunch of ******* debited my standard bank account today with an amount of R199 without my permission.I wonder how such companies are still in existence because tehy are *******!!!!<br> <br> Ref: Digicash 1kcfp acs dbn
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Replies (1)
Digicash's replyOfficial
25 Feb 2015, 15:56Hello Nobu,
We understand your frustration in this regard and we'll aim to resolve your problem as quickly as possible.
First it's important to understand that DigiCash only facilitates collections for our merchants, from their customers.
Our most typical complaint is as follows:
1. You enter into an agreement with one of our merchants,
2. That merchant contracts DigiCash to collect their fee's from your account,
3. DigiCash's name (instead of the company with whom you contracted with) appears on your bank statement, as mandated by the Reserve Bank.
Please find below company responsible for debiting your account.
Company Name: AKA Contact Solution (Plus Benefits)
Company Phone: *** / ***
Company Email: ***
Company Address_1: No 6 Joyhurst Centre Chatsworth Durban 4001
In the meantime we have blocked your account with AKA Contact Solution, so no further deductions will take place.
Should you require any further assistance, please do not hesitate to contact us on *** or email us at ***
We understand your frustration in this regard and we'll aim to resolve your problem as quickly as possible.
First it's important to understand that DigiCash only facilitates collections for our merchants, from their customers.
Our most typical complaint is as follows:
1. You enter into an agreement with one of our merchants,
2. That merchant contracts DigiCash to collect their fee's from your account,
3. DigiCash's name (instead of the company with whom you contracted with) appears on your bank statement, as mandated by the Reserve Bank.
Please find below company responsible for debiting your account.
Company Name: AKA Contact Solution (Plus Benefits)
Company Phone: *** / ***
Company Email: ***
Company Address_1: No 6 Joyhurst Centre Chatsworth Durban 4001
In the meantime we have blocked your account with AKA Contact Solution, so no further deductions will take place.
Should you require any further assistance, please do not hesitate to contact us on *** or email us at ***
Digicash's reply25 Feb 2015, 15:56
Official
Hello Nobu,
We understand your frustration in this regard and we'll aim to resolve your problem as quickly as possible.
First it's important to understand that DigiCash only facilitates collections for our merchants, from their customers.
Our most typical complaint is as follows:
1. You enter into an agreement with one of our merchants,
2. That merchant contracts DigiCash to collect their fee's from your account,
3. DigiCash's name (instead of the company with whom you contracted with) appears on your bank statement, as mandated by the Reserve Bank.
Please find below company responsible for debiting your account.
Company Name: AKA Contact Solution (Plus Benefits)
Company Phone: *** / ***
Company Email: ***
Company Address_1: No 6 Joyhurst Centre Chatsworth Durban 4001
In the meantime we have blocked your account with AKA Contact Solution, so no further deductions will take place.
Should you require any further assistance, please do not hesitate to contact us on *** or email us at ***
We understand your frustration in this regard and we'll aim to resolve your problem as quickly as possible.
First it's important to understand that DigiCash only facilitates collections for our merchants, from their customers.
Our most typical complaint is as follows:
1. You enter into an agreement with one of our merchants,
2. That merchant contracts DigiCash to collect their fee's from your account,
3. DigiCash's name (instead of the company with whom you contracted with) appears on your bank statement, as mandated by the Reserve Bank.
Please find below company responsible for debiting your account.
Company Name: AKA Contact Solution (Plus Benefits)
Company Phone: *** / ***
Company Email: ***
Company Address_1: No 6 Joyhurst Centre Chatsworth Durban 4001
In the meantime we have blocked your account with AKA Contact Solution, so no further deductions will take place.
Should you require any further assistance, please do not hesitate to contact us on *** or email us at ***