Diesel worx and The Diesel Exchange

Steer clear of doing business with Okkie at Diesel Worx, who appears to now be operating under the guise of "The Diesel Exchange"—likely an attempt to evade the slew of negative reviews his original business has accumulated. This man's conduct is not only disappointing but absolutely infuriating.

We initially entrusted our company vehicle to Diesel Worx after encountering engine issues. Despite Okkie's assurances and a temporary fix, the motor catastrophically failed again after only 10,000 km. Okkie committed to repairing the vehicle and even agreed to collect it. However, after a frustrating two-month wait with no action, he shockingly refused to pick it up from a predominantly black area, demanding instead that it be brought to his premises. The vehicle stayed there, ignored, for another month.

Communications with Okkie and his son Philip were met with stubborn silence. When we finally got through, Okkie's response was outrageously dismissive: "Who are you to ask for a lead time? I'll fix it when I find some free time." The repair was delayed yet again, and on the supposed day of collection, Okkie could not even specify a time. After numerous calls, his only instruction was to collect the vehicle and "f*** off." Furthermore, he declared the warranty void and adamantly refused any future service.

During our vehicle's collection, Okkie was also observed engaging in a verbal tirade against another customer. To our dismay, the engine failed once more—this time just 10 km later. Okkie's response was cold and dismissive; he claimed it was no longer his problem and subsequently blocked our calls.

For anyone considering Diesel Worx or The Diesel Exchange, think twice. This experience has been nothing short of a nightmare. If you require further details or wish to hear more about our ********** experience, please feel free to contact us at ***/2. This situation reflects not just poor service but a complete disregard for professionalism and basic decency.