Appalling method of addressing their bad quality

I have to share this with fellow enthusiasts of the brand like i was, but i’ve certainly on my way to turning my back on this brand.

I went to the store to address what i believe is infact a quality isssue, but i was turned away, told it was infact wear & tear and nothing can be done to assist me.

Wear & tear after only 5 months of buying a pair if slippers that cost over R2000. In my entire years of buying expensive brands i have never had an item that broke after only 5 months. To me spending money on quality brands is motivated by the fact that you’ve bought an item that is going to last. In the past i have had many many slippers, of a cheaper nature and brand, but they’ve all, ALL have lasted way longer than 5 months. I remember owning a pair of Addilete sandals, by Adidas. We would play games in the streets, run, swim, forage in the bushes with those and they would last years.

I’m very appalled at this experience and for the store to make me seem like an opportunist when I honestly think and believe that i did not get my money’s worth. I urge others to look out for Diesel now because clearly its only about the fashion trends and no longer about the quality. It’s really a shame and i am unfortunately a victim of finding this out the hard way. R2200 gone