1 reviews | Active since Nov 2017
Die Wingerd leaves me feeling discriminated against
My husband and I tried to have lunch at Die Wingerd to no avail. When we arrived we were told the restaurant is fully booked. We understood despite the restaurant being empty, with what looked like 5 occupied tables. My husband jokingly asked, 'are you sure you can't accommodate 2 ppl', but we were turned away. We sat in his car for 10 minutes looking for a place to eat and eventually found a restaurant close by. While driving out of the complex the restaurant is in, my husband phoned your restaurant. He said... I need a table for 2, can you accommodate us or do i need to make a reservation. The woman who answered said, no sir you can come in. I was dissapointed. He said, that's strange, because we just left and you told us you were fully booked. (Her awkward silence) eventually she responded sorry sir, you can come.
My family eats out, I love food, flavors and trying out new places and that day, I felt like I had been discriminated against. It was disappointing being turned away to only find out that you could have accommodated us. I assume it has to do with staff incompetence and not anything else. Just based on this, I'd rate Die Wingerd a 0, unfortunately 1 is the lowest.
After posting this on Facebook, Chris Truter from Die Wingerd responded 'supply us with your email address so I can follow up'. To cut a long story short, I got my husband to phone. He spoke with Chris the morning who said he will phone back. As expected no phone call, no feedback was given. My husband called again to say, don't waste your time..
When you're a restaurant that's affiliated with a hotel chain, you need to put your best foot forward always. Displaying this type of behavior in today's South Africa is disgusting and a representation of narrow mindedness. *You've left me with no choice but to share this post on the hotels rating page along side Die Wingerds review.
