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This was by far the worst service I received. The route shown on my Didi planner said prince George drive to fish however my driver decided to drive around our kaap se wg passing sunvally to take me back to Fish Hoek. I was estimated R217 and it came off my account. I told the the driver why are u taking this long route I even told my husband I'm a bit scared coz his going past very dodge mountains. Now keep in mind iv done the same trip with Didi to and from Plumstead plenty of times and never has a driver taken this inappropriate disturbing and ruthless route with me obviously increasing the distance for no good reason at all. Upon dropping me off I saw the R217 reversed and then now paid R312 ***. I sent Didi an email and all they say is sorry for the inconveniences. How am I held liable for the driver taking the incorrect very long way to get me to work. I want my refund cause I will fight use until I get it.