SS
Snego S

1 reviews | Active since Jun 2019

25 Sept 2021, 23:54

DiDi Rip-Off charged for an imaginary Trip!!! ****!

On the 25 September 2021 I requested a 4km trip from Engen, Chiawelo Convenience (5807 Sekhukhune Street, Chiawelo, Soweto, 1818, South Africa (as see on the receipt)) to Dlamini Cedar Crescent Str. (Cedar Cres, Dlamini, Soweto, 1818, South Africa(as seen on the receipt))The estimated amount with the discount was R23.00 for my trip. I got home just before 10:00pm and I was unable to rate the driver. At 10:25 I got a bill and debit of R290. 00 off my account and the trip was stopped at 10:25pm and the distance was miraculously 24.8km. I want my money reversed back into my account! On the receipt it does show that there was a stop where I got off but it also indicates where the car ended it's trip, which is not where I got off, and I cannot open the map on the receipt!

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Replies (1)
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Snego S's update21 Jan 2022, 09:46
Reviewer Update
This was rectified and my money was refunded, and this made me use DiDi's service again. Thank you, I am sending your 10 Stars!!!