SS
Snego S

1 reviews | Active since Jun 2019

21 Jan 2022, 09:51

DiDi resolved my issue *I am clapping in public because I complained in public!*

On the 25 September 2021 I logged the below issue, and DiDi rectified it. What was unfairly charged was returned and because I am unable to change the rating in first review where I addressed my frustrations, I am logging this one, lets not only post frustration, but let's also clap and commend publicly. _______________________________________________________________________________________________ I requested a 4km trip from Engen, Chiawelo Convenience (5807 Sekhukhune Street, Chiawelo, Soweto, 1818, South Africa (as see on the receipt)) to Dlamini Cedar Crescent Str. (Cedar Cres, Dlamini, Soweto, 1818, South Africa(as seen on the receipt))The estimated amount with the discount was R23.00 for my trip. I got home just before 10:00pm and I was unable to rate the driver. At 10:25 I got a bill and debit of R290. 00 off my account and the trip was stopped at 10:25pm and the distance was miraculously 24.8km. I want my money reversed back into my account! On the receipt it does show that there was a stop where I got off but it also indicates where the car ended it's trip, which is not where I got off, and I cannot open the map on the receipt!

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