They don't want to give our money back.

This is what I read about Diamond Hill Country Venue on a website \You can be assured of being treated professionally with every need being attended to.You might arrive as a stranger but will part as a friend.' This is not what we experienced when my husband & I had our wedding there. We have recently been back to the venue for a wedding & we were ignored. Firstly the food for our guests was rationed. Full bottles of champagne were being removed from tables early in the evening.The worst part was I warned them that there would be load shedding & they assured me they have a generator & it would all be working. The power was cut towards the end of the evening & needless to say there was issues. So we lost about an hour at the end of our evening. My husband had to go out in the rain