MM
Mbali M
1 reviews | Active since Sept 2021
22 Sept 2021, 22:28
********** Debit On My Account
Diamond Club has continously been debiting my account even after several attempts to cancel my application. In which I have never received any Cookware from them, neither have I submitted any of my documents to them. Musa who works in Durban told me he cancelled my order, but till date I am being debited. No Debi checks where made with me. No ID documents, payslips or anything was sent. Yet here I am now having to complain. The service is the worst to deal with. If my issue is not resolved ASAP. I will be lodging a formal complaint against this **** company which thinks they can voilate consumer rights and get away with them.
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Replies (1)Diamond Club's replyOfficial
13 Oct 2021, 15:16Thank you for your review. I’m sorry to hear you had a frustrating experience, but we really appreciate you bringing this issue to our attention.
We would like the opportunity to investigate your feedback further. Please could you send us an email with your contact details to *** for us to give you a call? We’ll work with you to resolve any issues as quickly as possible.
Best regards,
We would like the opportunity to investigate your feedback further. Please could you send us an email with your contact details to *** for us to give you a call? We’ll work with you to resolve any issues as quickly as possible.
Best regards,
DIAMOND CLUB
The Royal Lifestyle
Diamond Club's reply13 Oct 2021, 15:16
Official
Thank you for your review. I’m sorry to hear you had a frustrating experience, but we really appreciate you bringing this issue to our attention.
We would like the opportunity to investigate your feedback further. Please could you send us an email with your contact details to *** for us to give you a call? We’ll work with you to resolve any issues as quickly as possible.
Best regards,
We would like the opportunity to investigate your feedback further. Please could you send us an email with your contact details to *** for us to give you a call? We’ll work with you to resolve any issues as quickly as possible.
Best regards,
DIAMOND CLUB
The Royal Lifestyle
