Complaint against Diamond Club Cookware.

I purchased a set of pots with the above mentioned company with the value of R4000.00. We had an agreement that my installments of R499.00 would be debited for 10. months . My first payment was debited at the end of February 2020. Which means my last debit was in December 2020 .

To date the company is still debiting my account. I spoke with the agent in trying to resolve this issue. He promised to come back to me until today. He is now avoiding my call The company email addresses are unavailable. The contact details take you to an automated call center that hangs up after saying please hold for the next available consultant. I managed to reverse the payments for May and June. They have now blocked my ability to reverse.