zero service

Item: Dialdirect
Rating: 1

<p>Since 01 June 2015 my business vehicle has been insured with Dialdirect, but to date (after many calls and emails), I have not received the stickers for my vehicle. Today I was involved in an accident but didn't have a number to contact them. When I finally got a number that actually got through to them, and I gave my ID number, I was informed that I don't have vehicle insurance with them, although they have been taking almost R1000 per month out of my bank account, via debit order!!! I am so sick of ZERO SERVICE!!!!</p>

Helpful (0)

Replies (3)

Dialdirect's replyOfficial

21 Sept 2016, 20:40

Thank you for your comments.

We will be in contact with you during business hours to discuss your concerns.

Regards,

The Dialdirect Team

Best regards,

Dialdirect's reply21 Sept 2016, 20:40

Official

Thank you for your comments.

We will be in contact with you during business hours to discuss your concerns.

Regards,

The Dialdirect Team

Best regards,

Dialdirect's replyOfficial

28 Sept 2016, 10:31

As discussed earlier, we are delighted that we were able to turn your initial experience into a much more positive experience and are looking forward to be of assistance to you in years to come.

Regards,

The Dialdirect Team

Best regards,

Dialdirect's reply28 Sept 2016, 10:31

Official

As discussed earlier, we are delighted that we were able to turn your initial experience into a much more positive experience and are looking forward to be of assistance to you in years to come.

Regards,

The Dialdirect Team

Best regards,

's updateReviewer Update

28 Sept 2016, 10:59

Thank you for restoring my faith in Dialdirect! I was treated like royalty at your assessment center at Century City. i hope this excellent service will continue.

's update28 Sept 2016, 10:59

Reviewer Update

Thank you for restoring my faith in Dialdirect! I was treated like royalty at your assessment center at Century City. i hope this excellent service will continue.