KM
Khayalethu M

1 reviews | Active since Dec 2015

08 Aug 2018, 09:19

You only know how good your insurer is when you claim.

4 weeks and we still sorting out additionals and parts. I claimed on the 16/07/18 and dial direct and Kondylis motors are still going back and forth. My car hire is expiring on the 21/08 and with this rate I'm going to be carless for atleast 2 weeks. Great service guys NOW I know How good my insurer is.

0
Replies (2)
Dialdirect
Dialdirect's reply08 Aug 2018, 09:21
Official

Thank you for your feedback.

We will be in contact to address your concerns.

Regards,

The Dialdirect Team

Dialdirect
Dialdirect's reply10 Aug 2018, 16:44
Official

As discussed, the repairs to your vehicle is in progress, we will monitor the repairs and may consider an additional extension should the need arise.

Regards,

The Dialdirect Team