You do not care about your customers.
I am extremely disappointed at the service that I have received from you guys. You go out of your way to not pay out a claim with comments like I am sorry there is nothing we can do for you!! What type of insurance is that?? Why do you we pay through the roof for a premium? You literally put me in a damn if you do, damn if you don't situation. And this for something as small as a broken watch, what is going to happen the day should I be in a situation that is way more serious. This makes me extremely nervous and thus feel that you guys are not at all a good insurance company. Especially when I read through all the Hello Peter complaints and see on Facebook how you treat your clients. I am just sorry that I have not done proper homework before I signed on with you guys. I know that you do not care but I will be taken this further as I am still not happy with the outcome of my claim.
Thank you for your feedback.
We will be in contact to address your concerns.
Regards,
The Dialdirect Team
Thank you for your feedback.
We will be in contact to address your concerns.
Regards,
The Dialdirect Team
