SH
Sandra H

1 reviews | Active since Aug 2014

29 Nov 2021, 21:05

You are just a number and a dollar sign

25% premium increase!!! Bought a new Car in August and now rheybhave rhe nerve to put through a 25% increase. I have been a dual direct customer for many years. Every year it's rhe same thing and the same story on why the price.is going up. Every year I dispute.it. I have had a windscreen claim 5 years ago. No other claims I about 13 years. Clearly that means nothing. Told them to review they came back with a 20% increase. We'll Dialdirect that's just not acceptable and since you didn't bother coming back to me with a decent premium I will be canceling my policy with you. Ridiculous! ******* *******!!!

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Replies (1)
Dialdirect
Dialdirect's reply29 Nov 2021, 21:50
Official
 Hi Sandra,
We acknowledge receipt of your complaint. 

Our team will have a look at your profile and contact you with feedback.

Kind Regards,
The Dialdirect Team