SP
Susan P

1 reviews | Active since Sept 2010

20 Aug 2019, 12:23

You are Awesome!

Hi folks. I have had car insurance for 18 years. Yes, I'm a golden oldie. Medieval you might say... probably immortal. :) And never in all this time have I dealt with a more competent team than the Dialdirect group. Let's be honest, phoning around for car insurance is a pain in the butt. You guys want ALL of the info in the world. It takes long and it's unpleasant. But you know what? I got Natalie Skyle!! And it was the most jolly conversation I have had in 18 years. Just like that she won me over and impressed my socks off. Then I struggled to log on. I phoned the call centre and guess what? That lady was awesome too! This is not first caller luck. This is awesome service. THANK YOU Dialdirect!

0
Replies (1)
Dialdirect
Dialdirect's reply20 Aug 2019, 12:26
Official
Hello Susan.

Thank you for your positive feedback.

We will take great joy in sharing this with Natalie and the management team.

Regards,

The Dialdirect Team


Best regards,