TM
Tiro M

1 reviews | Active since Jan 2012

01 Apr 2016, 14:56

Wrongly debited my account

Hi, firstly i have nothing(insurance)with dial direct and they have not been deducting anything but this month they debit R1069 from my account. Who gave them the authority to debit in my account? I want my money back as i don't have any policy with them

0
Replies (1)
Dialdirect
Dialdirect's reply01 Apr 2016, 15:54
Official
Hello Tiro mocumi,

Thank you for your comments.

As discussed, Virgin Insurance was always underwritten by Dialdirect Insurance. On 1 March 2016 all Virgin Insurance policies was moved to Dialdirect Insurance and will be branded as Dialdirect Insurance.

Also note that your cover and your premium will not be affected in any way due to this.

Regards,

The Dialdirect Team

Best regards,