Wrong Debit date resulting in Charges

<p>I haven't been able to pay my account in the last month and Dial direct called me on the first of December to say that they would run a double debit with a penalty on the 24th December 2016. I'm okay with that, but now they have run the debit on the 13th of the month and I have not enough money in there. Two Debits R59 and R860 both incured charges of 145 rands each for unpaid Debits.</p> <p>Who then is supposed to pay the R290.00 in charges? I'm out of this agreement. Thanks</p>