Wrong assesment done on vehicle still no feedback

<p>Hi, i have called your contact centre to explain that the vehicle was in a 3 car pile up, i was the middle vehicle causing damage to the front and back of the vehicle, the assesment conducted only authorised repairs to be done to the front. I asked the call centre on many occasions for the assesor to call me an sort out but they never come back. The panelbeater sent me a sms that i need to pay a excess of 6771.31 but my excess is R5600+betterment of R556 which does not add to R6771. I need you guys to reassess the car and to be sure that the car will not be code 3, also fix the excess, be sure to replace the bumpers with the correct requirements and they must be replaced not repaired , i also had tried to notify the assesor that i have an extra R front bumper like the vehicle had on the car at time of accident which i could provide to the panel beater saving you guys 3000 then buying it online from maxmotorsport. Please note that the car has a custom import kit on it and must be delivered to me wih the same requirements front to back, please reassess the cost of repairs and if its more then 60 - to 70% of the cars value what is the use repairing it. Im going to lose on trade </p>