JM
JABU M
1 reviews | Active since Aug 2015
03 Feb 2016, 15:49
WORST SERVICE EVER
I registered a claim on 27/01/2016 and they advised me someone will call me which never happened, on 01/02/2016 I called and the consultant said they will come the following to collect the device whic never happened. 02/02/2016 I phoned call centre again and the consultant didn't have a clue of what was happening on my claim. I just want to know if they are going repair the device or not so that I can further actions.
Helpful (0)
Replies (2)0
Replies (2)
Dialdirect's replyOfficial
04 Feb 2016, 09:32Hello FransMlangeni,
Thank you for your comments.
We have forwarded your matter to our claims department, a manager will be in contact with you to discuss the progress on your claim.
We apologise for the inconvenience caused.
Regards,
The Dialdirect Team
Thank you for your comments.
We have forwarded your matter to our claims department, a manager will be in contact with you to discuss the progress on your claim.
We apologise for the inconvenience caused.
Regards,
The Dialdirect Team
Dialdirect's reply04 Feb 2016, 09:32
Official
Hello FransMlangeni,
Thank you for your comments.
We have forwarded your matter to our claims department, a manager will be in contact with you to discuss the progress on your claim.
We apologise for the inconvenience caused.
Regards,
The Dialdirect Team
Thank you for your comments.
We have forwarded your matter to our claims department, a manager will be in contact with you to discuss the progress on your claim.
We apologise for the inconvenience caused.
Regards,
The Dialdirect Team
Dialdirect's replyOfficial
04 Feb 2016, 09:32Hello FransMlangeni,
Thank you for your comments.
We have forwarded your matter to our claims department, a manager will be in contact with you to discuss the progress on your claim.
We apologise for the inconvenience caused.
Regards,
The Dialdirect Team
Thank you for your comments.
We have forwarded your matter to our claims department, a manager will be in contact with you to discuss the progress on your claim.
We apologise for the inconvenience caused.
Regards,
The Dialdirect Team
Dialdirect's reply04 Feb 2016, 09:32
Official
Hello FransMlangeni,
Thank you for your comments.
We have forwarded your matter to our claims department, a manager will be in contact with you to discuss the progress on your claim.
We apologise for the inconvenience caused.
Regards,
The Dialdirect Team
Thank you for your comments.
We have forwarded your matter to our claims department, a manager will be in contact with you to discuss the progress on your claim.
We apologise for the inconvenience caused.
Regards,
The Dialdirect Team