Worst service

Worst car insurance, I have been with them for almost a year, today I received a letter with "thank you for being a loyal customer", but what's funny is that in letter I was told that my insurance premium was going to be increased with close to R400, when I'm celebrating a year with them. Imagine in that almost a year with them I never claimed nor even requested a roadside assistance. The only thing I was doing was giving them money in time, and they thank me by increasing my premium with close to R400, and have the guts to say thank for being a loyal customer, Joke writes themselves.