RG
Riana G

1 reviews | Active since Aug 2012

06 Aug 2020, 15:29

WORST SERVICE AND FEEDBACK EVER

For the past week I have been trying to get hold of someone to assist me with my policies. Monies are deducted and I dont have a policy to show what for!!!!!!!!!!!

0
Replies (2)
Dialdirect
Dialdirect's reply06 Aug 2020, 17:14
Official
 Hello Riana,

We would like to apologize for the service you have received.

We will escalate your matter to our team to look into.

They will be in contact with you. 

Kind Regards,
The Dialdirect Team 
Dialdirect
Dialdirect's reply12 Aug 2020, 13:04
Official
Hello Riana,
  
We confirm that our Customer Relation Specialist made contact with you and discussed the outcome of your complaint.
 
You are welcome to contact us should you wish to discuss the matter further. 
 
 Kind Regards, 
The Dialdirect Team