TM
Tebogo M
1 reviews | Active since Jul 2015
10 Feb 2022, 15:58
Worst Service
They are very unreliable, I had a breakdown on the 24th December 2021 and I waited for hours for them to send me roadside assistance. Eventually, I had to organize breakdown assistance myself which I paid for out of my pocket but I have comprehansive car insurance with them. Till today I have not received any explanation or reimbur*****t offer. I sent emails with all invoices and proof of payment but I have not received any help. I will be moving to a better insurance company soon.
Helpful (0)
Replies (1)0
Replies (1)
Dialdirect's replyOfficial
10 Feb 2022, 18:08Hi Tebogo,
We acknowledge receipt of your complaint.
We have escalated your matter to our team to investigate further, they will contact you to advise of the process.
Kind Regards,
The Dialdirect Team
We acknowledge receipt of your complaint.
We have escalated your matter to our team to investigate further, they will contact you to advise of the process.
Kind Regards,
The Dialdirect Team
Dialdirect's reply10 Feb 2022, 18:08
Official
Hi Tebogo,
We acknowledge receipt of your complaint.
We have escalated your matter to our team to investigate further, they will contact you to advise of the process.
Kind Regards,
The Dialdirect Team
We acknowledge receipt of your complaint.
We have escalated your matter to our team to investigate further, they will contact you to advise of the process.
Kind Regards,
The Dialdirect Team