Worst service

<p>Dial direct does not know about customer service had my car at the panel beater and had to fetch my car last week as dial direct assessors didn't assess my car correct and had to go back this week as my mirror was not replace and a lady from complaints contacted me last week stating the approval was done for my mirror and I had to drive to the panel wich is 45 minutes away from my home and there was no mirror this has cost me so much money and time for calling and driving around for nothing and dial direct never get back to a person and you must call them back I have never had so bad experience in my live</p>