H
Helen

1 reviews | Active since Apr 2024

20 May 2025, 09:50

Worst Insurance

Worse service when it comes to communication after or during a claim. I had a claim for my vehicle and their assessor is the worst. No communication even if you leave messages for him but he has time to contact repairer and make decisions without informing the owner.

0
Replies (1)
Dialdirect
Dialdirect's reply20 May 2025, 09:53
Official
Good day 
 We acknowledge receipt of your complaint and apologize for any inconvenience caused to you.
 Our team will be in touch with you to discuss your concerns and this matter will be escalated to the relevant department as soon as possible. 
Kind regards,
The Dialdirect Team