Worst Customer Service

I have had an utterly unacceptable experience with my insurer. I lodged a claim in December and have yet to receive any resolution. I have wasted countless hours on the phone being bounced around from one representative to another. I even placed a second claim, but have still not received any assistance. This company's service is a complete disappointment and seems to get worse every day. I demand immediate action and a satisfactory resolution to this matter. Paying thousands of Rands to just be messed around!