JN
Jade N

1 reviews | Active since Mar 2021

30 Sept 2021, 17:25

Worst claims service

Dialdirect has been the worst insurer to deal with..no one returns calls, no one responds to email...even when you do call no one know whats going on and never have a solution for any of your issues.

0
Replies (3)
Dialdirect
Dialdirect's reply30 Sept 2021, 19:30
Official
Hello  Jade, 

We would like to apologise for the service you have received.

Our team will look into your matter and contact you with feedback.

Kind Regards,
The Dialdirect Team 
JN
Jade N's update04 Oct 2021, 15:55
Reviewer Update
Hi..still waiting for that feedback or resolution because dialdirect does not want to take accountability.
Dialdirect
Dialdirect's reply04 Oct 2021, 16:44
Official
Hi  Jade,

Your matter has been escalated to the relevant team, they will contact you with feedback.

Kind Regards,
The Dialdirect Team