worse service

<p>this is the worse insurance service I have ever received as this is my first time actually using and insurance and this is the service I get!! I am waiting almost 4 weeks now, on monday the 30th of january I will be waiting for my claim to be approved or declined. I have submitted all the details that was required for my claim to be reviewed but nothing has changed. I have been promised 3 times already that my claim will be sorted and I will get feedback which never happens. promise after promise but nothing. I would like all my premiums back as I dont want to be part of this **** service again. after receiving a great review from my parents, i think I know better. please guys I want a call back monday with no excuses!!!! SERIOUSLY i have never gotten such service from a company, I work in a service base job. so I know self what service is all about!!!!</p>