pB
pierre B
1 reviews | Active since Jan 2011
30 Dec 2015, 11:30
worse service
Claim was rejected because of damage report which was not my fault. I specified my phone just to realise that it dont count for anything.
Helpful (0)
Replies (1)0
Replies (1)
Dialdirect's replyOfficial
30 Dec 2015, 12:03Hello pierre 81,
Thank you for bringing this matter to our attention.
We confirm that the matter has been referred to the relevant claims manager who will need to discuss the matter with you.
We acknowledge the concerns and wish to advise that the policy does not cater for wear & tear.
We regret the inconvenience caused in this regard.
Kind Regards,
The Dialdirect Team
Thank you for bringing this matter to our attention.
We confirm that the matter has been referred to the relevant claims manager who will need to discuss the matter with you.
We acknowledge the concerns and wish to advise that the policy does not cater for wear & tear.
We regret the inconvenience caused in this regard.
Kind Regards,
The Dialdirect Team
Dialdirect's reply30 Dec 2015, 12:03
Official
Hello pierre 81,
Thank you for bringing this matter to our attention.
We confirm that the matter has been referred to the relevant claims manager who will need to discuss the matter with you.
We acknowledge the concerns and wish to advise that the policy does not cater for wear & tear.
We regret the inconvenience caused in this regard.
Kind Regards,
The Dialdirect Team
Thank you for bringing this matter to our attention.
We confirm that the matter has been referred to the relevant claims manager who will need to discuss the matter with you.
We acknowledge the concerns and wish to advise that the policy does not cater for wear & tear.
We regret the inconvenience caused in this regard.
Kind Regards,
The Dialdirect Team