worse insurance and nthabaleng is revolting!

I have made a claim with dial direct, nthabaleng is the most revolting and rude person I have ever dealt with in my life! Huge attitude and back chat when I haveade enquiries. I told her now she is the reason I'm cancelling with dial direct and she speaks to me like garbage so she says that's no problem! Not even an apology. Is this how they treat people who pay their salaries??? So I hope dial direct is happy at losing a client due to her disgusting manner. Last week she shouted at me regarding my timing of an enquiy! I will be posting this all over Facebook too she deserves to be fired!