AM
Ana M

1 reviews | Active since Jan 2016

20 Jan 2016, 15:02

wonderful to have efficient people at call centres

Called in to cancel my insurance policy, was transferred to ****em who efficiently handled the matter in less than half an hour. I received the emailed letter as soon as the call was over confirming the policy was cancelled.<br> excellent service by a well trained call centre agent!

0
Replies (1)
Dialdirect
Dialdirect's reply25 Jan 2016, 08:56
Official
Hello *******,

We are really sad to hear that you are leaving us but thank you for letting us, and the world, know that we provided you with awesome service right to the end!

We will definitely share your experience with ****em and the management team.

Regards,

The Dialdirect Team