PN
Phindile N
1 reviews | Active since Mar 2020
02 Aug 2021, 17:35
Wisdom Maluleke
Last week Thursday I laid a complain and dial direct was very quick to respond and lie saying a consultant will call me to discuss my complaint. After waiting whole 3 days I decided to use my Airtime and give them a call... Luckily I was assisted by a very professional gentleman.. Because of this consultant I'm still a client he managed to sort my query out... His name is Wisdom Maluleke. Thanks Wisdom for making my day with your excellent service. You went an extra mile to make sure I'm happy with my cover and my premium... Thanks
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Dialdirect's replyOfficial
02 Aug 2021, 19:40 Hello Phindile,
Thank you for sharing your service experience with us, we are pleased to hear this.
We will also share your feedback with the mentioned consultant and her team, we are sure they will appreciate it.
Kind Regards,
The Dialdirect Team
Thank you for sharing your service experience with us, we are pleased to hear this.
We will also share your feedback with the mentioned consultant and her team, we are sure they will appreciate it.
Kind Regards,
The Dialdirect Team
Best regards,
Dialdirect's reply02 Aug 2021, 19:40
Official
Hello Phindile,
Thank you for sharing your service experience with us, we are pleased to hear this.
We will also share your feedback with the mentioned consultant and her team, we are sure they will appreciate it.
Kind Regards,
The Dialdirect Team
Thank you for sharing your service experience with us, we are pleased to hear this.
We will also share your feedback with the mentioned consultant and her team, we are sure they will appreciate it.
Kind Regards,
The Dialdirect Team
Best regards,