NF
Ntombifuthi F

1 reviews | Active since Dec 2019

08 Apr 2020, 15:48

Why there is a debit date then.

Good day, Dialdirect wants to ensure you stay covered and will attempt to collect your next premium 3 days prior to your debit date. FSP15259

Some people do not care if the country is in crises or not. Why such an inconvenience

0
Replies (2)
Dialdirect
Dialdirect's reply08 Apr 2020, 15:55
Official
Hello Ntombifuthi, 

We acknowledge receipt of your complaint. 

We have requested that you are contacted by the relevant team to discuss your concerns. 
Kind Regards, 
The Dialdirect Team. 

Best regards,

Dialdirect
Dialdirect's reply08 Apr 2020, 16:26
Official
Hello Ntombifuthi, 

We are pleased to confirm that this matter was discussed with you and is now resolved. 
Thank you for your understanding. 

Kind Regards, 
The Dialdirect Team. 

Best regards,