WHY TAKE INSURANCE POLICY WITH DIAL DIRECT OR MIWAY UNLESS YOU ARE SENT FROM PILLAR TO POST AND YOU HAVE TO PAY MOST OF THE COSTS SEEMS SUCH A SHAME AND A **** RATHER SAVE THE MONEY TO COVER THE COSTS

My niece therusha Govender telephone number is ***has a policy with Dial direct, she had an accident which was never her fault on the 22/03/2025 and her policy number is 941364 and now when she submitted her claim dial direct is or maybe a ****, according to them she will not be paid out for damages but the other car damages will be paid. What is she paying insurance for,seems like insurance companies are just out to make money and not put their trust into the people that keeps their company to grow, with the experience I had with miway and my niece has with dialdirect insurances are not an asset but a liability