NM
Nandiwe M

1 reviews | Active since Nov 2020

27 Mar 2023, 08:43

WHY ARE YOU DEBITING WHEN I CANCELLED. PLEASE STOP MIXING MY ACCOUNT NUMBER WITH POLICY NUMBERS I DON NOT KNOW OF!!!

I cancelled my scratch and dent cover because they kept of debiting different amounts every month. It’s been atleast 2 months since I cancelled they debited me today for something I don’t even know. Very ***********, all departments are nonsense honestly because I have been trying to resolve this since last year. I explained so many times that I want only the car insurances. Last they even inserted my account on a another person’s policy number busy debiting. It’s worst honestly!! Please give me back my money and tired of always disputing nonsense

0
Replies (1)
Dialdirect
Dialdirect's reply27 Mar 2023, 08:46
Official
Hello Nandiwe,
 
 We are sorry to hear about your experience.
 
 Our dedicated team will be in contact with you.
 
 Kind regards,
 Dialdirect Insurance