RT
Relebogile T
1 reviews | Active since Nov 2015
07 Mar 2016, 13:39
WHERE IS MY CAR
I AM STILL WAITING FOR FEEDBACK ABOUT MY CAR THAT WAS TAKEN IN FRO AN 'ASSESMENT ' ON SATURDAY. I INITIALLY CALLED FOR ROAD ASSIST AS I HAD A PUNCTURE BUT ANOTHER GUY CANCELLED IT AND SAID THE VEHICLE MUST ME TAKEN IN, I HAVE BEEN TRYING TO CALL THE CALLL CENTER THE WHOLE MORNING BUT NO ONE KNOWS WHATS GOING, WHEN AM I GETTING MY CAR, IS IT GETTING ASSESED OR WHAT,WHEN I CALL EVERYBODY SAYS THEY WIIL GET BACK TO ME BUT THEY DONT..I WILL NOT STAYING AROUND FOR THIS I AM COMPARING INSURANCE QUOTES COZ VIRGIN MONEY DOES NOT KNOW WHAT CUSTOMER SERV IS. <div><br></div><div><em>(Supplier name changed from Virgin Insurance to Dialdirect by Hellopeter.com)</em></div>
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Replies (1)Dialdirect's replyOfficial
08 Mar 2016, 15:31Hello RELEBOGILET,
Thank you for your comments.
Our records indicate that your vehicle was taken to the premises of one of our service providers, we have referred your matter to the relevant department to provide feedback with regards to the whereabouts of your vehicle and we will be in contact with you to discuss the outcome as soon as we have more details available.
Regards,
The Dialdirect Team
Thank you for your comments.
Our records indicate that your vehicle was taken to the premises of one of our service providers, we have referred your matter to the relevant department to provide feedback with regards to the whereabouts of your vehicle and we will be in contact with you to discuss the outcome as soon as we have more details available.
Regards,
The Dialdirect Team
Dialdirect's reply08 Mar 2016, 15:31
Official
Hello RELEBOGILET,
Thank you for your comments.
Our records indicate that your vehicle was taken to the premises of one of our service providers, we have referred your matter to the relevant department to provide feedback with regards to the whereabouts of your vehicle and we will be in contact with you to discuss the outcome as soon as we have more details available.
Regards,
The Dialdirect Team
Thank you for your comments.
Our records indicate that your vehicle was taken to the premises of one of our service providers, we have referred your matter to the relevant department to provide feedback with regards to the whereabouts of your vehicle and we will be in contact with you to discuss the outcome as soon as we have more details available.
Regards,
The Dialdirect Team
