Well done Dialdirect
I spoke to Cheryl from Dialdirect’s call centre this morning as I was unhappy with my premium increase and she was so helpful, friendly and kind and sorted out my isdur quickly and competently. Dialdirect continues to impress me with their proactive customer service on an ongoing basis. Thank you. I am a loyal client!
Helpful (0)
Replies (5)0
Replies (5)
Dialdirect's replyOfficial
29 Aug 2019, 08:49Hello Tania.
Thank you for making us aware of your positive experience.
We will take great joy in sharing this with Cheryl and the management team.
Regards,
The Dialdirect Team
Thank you for making us aware of your positive experience.
We will take great joy in sharing this with Cheryl and the management team.
Regards,
The Dialdirect Team
Best regards,
Dialdirect's reply29 Aug 2019, 08:49
Official
Hello Tania.
Thank you for making us aware of your positive experience.
We will take great joy in sharing this with Cheryl and the management team.
Regards,
The Dialdirect Team
Thank you for making us aware of your positive experience.
We will take great joy in sharing this with Cheryl and the management team.
Regards,
The Dialdirect Team
Best regards,
's updateReviewer Update
29 Aug 2019, 13:33Hi. Just a quick follow up on this - I did not receive my email with my updated policy as discussed during the call. Please can you send my updated policy email.
's update29 Aug 2019, 13:33
Reviewer Update
Hi. Just a quick follow up on this - I did not receive my email with my updated policy as discussed during the call. Please can you send my updated policy email.
Dialdirect's replyOfficial
29 Aug 2019, 13:42Hello Tania.
We have arranged for a schedule to be e-mails to you.
Regards,
The Dialdiret Team
We have arranged for a schedule to be e-mails to you.
Regards,
The Dialdiret Team
Best regards,
Dialdirect's reply29 Aug 2019, 13:42
Official
Hello Tania.
We have arranged for a schedule to be e-mails to you.
Regards,
The Dialdiret Team
We have arranged for a schedule to be e-mails to you.
Regards,
The Dialdiret Team
Best regards,
Dialdirect's replyOfficial
29 Aug 2019, 13:43Hello Tania.
Please let me know if you do not receive your schedule in the next 12 hours.
***
Regards,
The Dialdirect Team
Please let me know if you do not receive your schedule in the next 12 hours.
***
Regards,
The Dialdirect Team
Best regards,
Dialdirect's reply29 Aug 2019, 13:43
Official
Hello Tania.
Please let me know if you do not receive your schedule in the next 12 hours.
***
Regards,
The Dialdirect Team
Please let me know if you do not receive your schedule in the next 12 hours.
***
Regards,
The Dialdirect Team
Best regards,
's updateReviewer Update
29 Aug 2019, 14:39Received with thanks.
's update29 Aug 2019, 14:39
Reviewer Update
Received with thanks.